We’re changing our appointment booking system
From 12th August, you will need to submit medical and admin requests online via our website, Monday to Friday, from 7am to 7pm. This will include GP appointment requests, prescriptions, test results, fit notes, and more.
All urgent requests submitted before 2pm will be reviewed on the same day by a doctor, and appointments will continue to be booked across our two practice locations.
This new system allows all requests to be reviewed by a senior GP and therefore appointments will be offered based on your medical need. This aims to ensure that all our patients receive the right care at the right time with the right person.
Those unable to use our website can continue to call us on 01444 458738 or visit the practice in person and our reception team will complete the form with you. We encourage everyone who can use the website to do so, ensuring our phone lines remain available for those who need them.
Please read our FAQ’s for further information. However, we appreciate this is a big change and therefore we will be holding a Question & Answer session from 6.30 to7pm on Wednesday 31st July at the Vale Surgery to answer any further questions regarding the new system.